CCI Member Care Plan (MCP) Portal

Providers of essential services use this Member Centered Plan portal to electronically sign Care Plans. Essential services are defined in our State contract as: 1) Adult Day Care Services; 2) Day Habilitation Services; 3) Daily Living Skills Training; 4) Prevocational Services; 5) Adult residential care (adult family homes, community-based residential facilities, residential care apartment complexes); 6) Respite; 7) Skilled nursing services RN/LPN; 8) Supported employment (individual and small group employment support); and 9) Supportive home care (excluding routine chore services).

ATTENTION: Community Care, Inc must insure that each login name used in our systems is unique to an individual user/email address. Moving forward, for security and compliance purposes your user login names and email addresses must match, allowing us to insure each login name is unique to an individual user/email address. Based on frequency of usage (along with other factors) some users’ Login Names and Passwords have been disabled.

If your login has been disabled in error, reach out to contractinquiries@communitycareinc.org or your organization’s Provider Admin User. They can re-enable your account the Provider User Administration section of the application.

Community Care’s password sharing policy prohibits Covered Entities, Business Associates, and employees from sharing passwords that provide access to electronic Protected Health Information (ePHI). Individual users must have their own unique login and password.

Devices

This website is constructed using responsive design. It will support smart phones, tablets and desktops.

Browsers

This site has been tested and will support Microsoft Edge, Chrome and Firefox browsers. The site may work with other browsers, but they have not been tested and will not be supported should they not function as intended.

Registration

Users of the Authorization Provider Portal have been added to the MCP portal for start up. New users in APP will be synched to MCP on an hourly basis until an immediate synch is established. Self-registration of providers for only MCP use can be accomplished by using the registration codes supplied by Community Care. If you lost the codes or need help, contact methods are available under Support.